Shipping

Shipping Costs

Free standard shipping on all orders within Australia.

International Shipping is to New Zealand Only and is subject to a flat rate of $30 (AUD)

International delivery costs do not include any taxes or duties, which may be applied by customs at the destination country, and any duties or taxes incurred are the responsibility of the delivery recipient.

*In case of returns, shipping costs will not be refunded by Pett’d, please refer to our Return Policy.

Shipping Method and Schedule

We primarily use Australia Post as our main shipping supplier for all outgoing shipments. Please be aware that we cannot deliver to post office boxes, we strongly suggest selecting a business address that is occupied between the hours of 9 am - 5 pm Monday to Friday.

Estimate delivery times are as follows:

New South Wales, Victoria, Tasmania, Australia Capital Territory, South Australia, Queensland, Western Australia & Northern Territory: 5-10 Business Days

New Zealand 7-10 Business Days.

*Note: Remote regional areas can take longer for delivery.

We will notify you of progress made throughout your delivery so you know when to expect it. You can contact us directly for any questions relating to the whereabouts of your purchase or if you need to update your shipping address.